Hello,
I'm wondering if anyone uses both online ordering delivery integrations (whether direct Square, Chowly, Cuboh, etc), and also Quickbooks Online. If so, I was wondering if you can shed some light on how integrations work as I'm considering switching to Square, but I know that Square doesn't have the most basic POS function of allowing us to create custom tenders (or house accounts).
We currently use Cuboh, so the best reference would be someone who uses Square, Cuboh, and QBO, but I'm happy to hear about any ones experience!
So on to my questions.
1) Since you cannot create custom tenders, how does Square integrate the 3rd party orders into the POS? Do these orders close out to any specific accounts? Are they given a label? I would like to be able to sort reports by each third party service (Grubhub, UberEats, Chownow, etc...) within Square reports.
2) How do you map these orders into your accounting software? Is there a way to differentiate between each app so that they can somehow end up in their own account, or do they end up in a lump sum account? I personally use Shogo to integrate with Quickbooks and I see Square works with Shogo as well.
To explain why I believe this is necessary, 3rd party apps do not pay out orders on the spot, unlike cash and credit card transactions which are paid for right away. In fact in most cases the day of the order, money is not exchanged at all. An order is created, but payment is not made. Somehow we need to account for this, and Quickbooks needs to be able to tell me how much I'm owed by my third party app. If anyone believes this is not necessary, please let me know how you handle this and I'd be happy to listen. Maybe I just need to change my ways, if Square has thought this through, please let me know how this works.
