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Unanswered Questions

Is there a way I can put a permanent note on a project, and have it viewable to the customer when I share the project with them? Currently it is only showing th...

5 - Supporter
Posted 11-14-2023 in Square Invoices
0 Replies

It’s saying activate this location through appointment plus on your web dashboard before proceeding. It’s not letting me have my square appointments. Also I got...

5 - Supporter
Posted 11-13-2023 in Square Appointments
0 Replies

When I try to Upgrade my old Weebly account while in Square it goes to a page that is essentially blank. My organization needs to be able to have password prote...

5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello @katieand@JJ_,I am reaching out to you as I am having an increasingly frustrating time with the Square CBD process.We have been working with the same paym...

5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 ti...

8 - Enthusiast
Posted 11-13-2023 in Square Appointments
0 Replies

Currently Campaign Reports only offer information on who received and who opened a campaign email.Is it possible to see who did NOT open the email? Isn't that w...

8 - Enthusiast
Posted 11-13-2023 in Square Marketing
0 Replies

I have no idea what is wrong or how to fix it. When I go to the order I have, then click on create shipping label. It takes me to another page that says there i...

5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello -I'm wondering if anyone can tell me how to fix the way our item photos are displaying online?The thumbnail images are overlapping the main image. They di...

8 - Enthusiast
Posted 11-13-2023 in Square Online
0 Replies

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5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

I'd like the "sub" conversational modifier to behave like the "no" and "allergy" modifiers where they ignore any attached price. Is it possible to change that b...

5 - Supporter
Posted 11-12-2023 in Square for Restaurants
0 Replies

... The two existing boxes are adjacent on the page vertically. I need to insert a third text box in between them.I cannot move the boxes to make room for the n...

5 - Supporter
Posted 11-12-2023 in Square Online
0 Replies

Is anyone else experiencing an issue replying to customer messages? Whenever I try and reply it instantly fails with a "Failed to send. Retry" and the error in ...

6 - Contributor
Posted 11-12-2023 in Troubleshooting
0 Replies

For your reference this is Case #: 86642289Subject: My customers fill out an online form on my site. When done and submitted, the form is sent to me...Questions...

5 - Supporter
Posted 11-12-2023 in Troubleshooting
0 Replies

I am building a Weebly website selling services that require my availability on a specific date and time. I need to embed a calendar into individual items for s...

5 - Supporter
Posted 11-11-2023 in Square Online
0 Replies

I'm trying to set up a new shipping system using shippo, and I followed all the instructions on their site. The disclaimer at the bottom saying "this does not c...

5 - Supporter
Posted 11-11-2023 in Troubleshooting
0 Replies

When shipping under the new Square Orders, labels are only available for USPS, not for UPS or FEDEX. Even though we have them connected and have been printing l...

7 - Protege
Posted 11-11-2023 in Troubleshooting
0 Replies

Any time I update a variation it's a 50/50 shot as to whether the changes I made will take. This usually happens when I add new variations or add new photos. In...

5 - Supporter
Posted 11-11-2023 in Square Online
0 Replies

Hello.Just launched new product that is selling.Authors website- physical and digital books.Selling well.BUT, 1 in every 10 customers contact me because they ca...

5 - Supporter
Posted 11-10-2023 in Square Online
0 Replies

I just subscribed to Square Marketing. I tested the email and SMS to initiate subscription. However I do not understand how to automate the coupon I want to giv...

5 - Supporter
Posted 11-09-2023 in Square Marketing
0 Replies

I have tried twice to send a Campaign thru texts and both times it has sent back 100% blocked.I dont mention anything out of guidlines. Its an announcement abou...

7 - Protege
Posted 11-09-2023 in Square Marketing
0 Replies