- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hi there,
For the past few days I've been unable to create new items in my shop due to the item page editor not loading. When accessing the item page, the loading symbol just spins continuously and I am unable to access any of the editor featuers.
Also, when adding multiple options for an item (such as colour or other options), the area on the item page that shows all the different variations shows a list of blank options..
I've tried multiple browsers, deleted the cache, restarted my laptop, closed all other applications etc etc and still experiencing the issue.
Interestingly, the editor works for other pages of the website, as well as working for older items that I have added previously.
I've attached images below to show the issues.
Hope someone can help.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Thanks for your post, @DomHAwthorn.
Do you have any software installed on your computer like Kaspersky, Avast, or some other kind of anti-virus software?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hi Adam,
I do not have any antivirus software installed. I'm using a MacBook Pro. I'm still having the issue and it's extremely annoying not being able to add any new products to my store. Is there a fix for this yet?
Thanks,
Dom
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I don't see that test item in your store now. Is there an item currently in your store where you are still seeing this?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report