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Help! My Square Website Cannot Accept Payments!

So I have looked through everything and have filled out every form that I can. 


I still have a store that says "The store is not yet accepting payments." HELP! I am on the highest upgraded plan. How can I get help to solve this. I have looked all over the site and do not see a walkthrough for issues.

My Bank Account says connected and verified and everything looks right in Square. I can't seem to figure out why this is not working. It looks so easy and I want it to be. Smiley Happy 

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25 REPLIES 25
Square

Hi @Shellebelle Can you post a link to the store, please and thanks! Smiley Happy 

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Message 10 of 26
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I am also having this problem can someone please help. my shop is www.shopwavecreations.com

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Message 10 of 26
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Square

I just replied to your other post about this, @wavecreations - can you check for my reply?

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Message 10 of 26
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yes, thank you

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Message 10 of 26
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hi same with me plz help

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Message 10 of 26
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same i can't accept payments i have done everything and made sure my info was all correct but it still keeps saying i can't i need help thank yah ttps://shield-your-face-from-the-sun-in-style.square.site/s/shop this is my shop
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Message 10 of 26
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Hi I am having the same problem. My site is https://dripsourced.square.site

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Message 10 of 26
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Square

Hi @dripsource I'm not seeing anything with your website settings that would cause this error. I recommend reaching out to the Square team here so that they can make sure the account is setup properly for processing payments. 

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Square

Hi @Mark6 Can you please submit a ticket to support? The items you are selling may be against our ToS, but a rep can verify and help troubleshoot if needed. Smiley Happy Thanks! https://www.weebly.com/app/help/us/en

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Message 21 of 26
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Hi, I am also having the same issue. Not accepting payments. I just opened to account and PayPal is connected.
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Message 21 of 26
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Square

Are you still having trouble, @D1234508? I checked your site and didn't get any messages about not accepting payments.

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Message 21 of 26
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Hi I am also having the problem:

Your website is not set up to take payments.

Also, I am no longer able to sell on instagram as its saying that my site is "not trusted".

Both issues seemed to appear after I pointed a custom domain to my weebly site.  I previously had a Wix website.  My domain manager said the issue was weebly.  Thank you

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Message 21 of 26
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My website is www.jbcreighton.com

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Message 21 of 26
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Square

Hi there. It looks like your SSL is enabled properly. Are you still having this issue? 

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Message 21 of 26
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im also experiancing this issue and everything is set up correctly 

www.xtracelebtrendz.com 

and also my website keeps loading as unsecure

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Message 21 of 26
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Square

Thanks for posting about it, @Xtracelebtrendz. Can you go to Website > General Settings and un-publish your site, then publish your site again? That should trigger our system to issue an SSL certificate for your site and resolve that insecure issue.

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Message 21 of 26
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i have done that serveral times but still not working at all, and my site is still not accepting payments

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Message 21 of 26
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Square

I'm looking at the public dns settings for your domain name and I don't see an A-record for xtracelebtrendz.com. I only see one set up for www.xtracelebtrendz.com. Can you log into your domain manager and add an A-record pointing to 199.34.228.164 for the bare domain xtracelebtrendz.com? Changes to the dns can take up to 24-48 hours to fully resolve but the SSL should start working once the dns is entered properly. 

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Message 21 of 26
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same here

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Message 27 of 26
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