x

How do u manually input canadian zip code ?

How do u manually input canadian zip code ?

 

18,162 Views
Message 1 of 10
Report
1 Best Answer
Square

Best Answer

You just need to toggle your phone or tablet's keyboard to the alphabet keyboard from the numeric keyboard. To switch between the number keypad and keyboard on an Android device, tap the keyboard icon to the right of ZIP.  On an iOS devices it's just as simple, tap ABC at the lower left of the screen

View Best Answer >

18,157 Views
Message 5 of 10
Report
9 REPLIES 9

I read you can run an international card with 00000 or 0000, but I can not get a card to be accepted. The Postal code is two letters, then 4 numbers like XE3456 but the terminal will only accept 5 digits. Any help?

18,166 Views
Message 2 of 10
Report
Square Community Moderator

@DaveL Check out the information in this thread. 

 

You’ll need to enter the 6-digit alphanumeric billing postal code associated with the card.

 

So long as you entered the right card information, you should be able to toggle over from the zip code section. 

18,141 Views
Message 3 of 10
Report

Thank you so much.  It worked!

9,263 Views
Message 4 of 10
Report
Square

Best Answer

You just need to toggle your phone or tablet's keyboard to the alphabet keyboard from the numeric keyboard. To switch between the number keypad and keyboard on an Android device, tap the keyboard icon to the right of ZIP.  On an iOS devices it's just as simple, tap ABC at the lower left of the screen

18,158 Views
Message 5 of 10
Report

If i am selling something in us dollars and take a candian card do I need to do the dollar conversion before putting the number in or does squared adjust it? thanks

 

18,077 Views
Message 6 of 10
Report
Square Champion

You would just charge your normal price. The customers card company will handle the conversion. 

18,075 Views
Message 7 of 10
Report

How does that work if square only allows 5 digits (as in zip code) and the Canadian code is 6 digits?

 

9,408 Views
Message 8 of 10
Report
Square Community Moderator

Hello @TrailRider 👋

 

If the card needs to be entered manually then we would suggest sending the seller a Square Invoice that will allow to enter more than 5 digits for the zip code.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
9,343 Views
Message 9 of 10
Report

I founded when I toggled to letters that Square let me enter the 6 digit Canadian code.  Thanks for your time.

 

9,265 Views
Message 10 of 10
Report