I have a pop up to collect emails for a newsletter. People fill it in (obviously) and I get a list of people who have signed up. I can then select that list and send them a 'newsletter' which I create there and then.
So what are the emails? These give me a choice of templates to use which is handy but seem unrelated to the ones I mention above. They seem entirely separate. The email I created for my newsletters did not give me a template option.
I am so confused.
Also the newsletter signups seem to randomly organise themselves into lists so I don't know who I have sent what to. When I create a banner to impart information ie a sale is on . this then creates a list of people that have signed up and it calls itself 'announcement banner' with a list of contacts. Eh? What is going on?
Why is there not just one list of people that have signed up so I can tick the whole lot and send them a newsletter??
I am so confused that I can't even explain it properly. Also I have an 'opted in' vrs 'not opted-in' issue that seems to be a website glitch beause in signing up surely the contact IS opting in. Apparently I have to contact support but I can't find the 'raise a ticket' email ... just the automated bot that imparts useless non-relevant information. I can't use live chat/phone because i"m not in the US.
