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Payment didn't go through
because I realized after the customer signed and left, I had put in the amount manually wrong, shy of .37 cents. I went to just make the balance cash and hit the wrong button and now becuase of that, there was still a balance , which made the transaction fail. So am I just out the $45 or can square still process the cards, since the customer signed
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I’m not exactly sure what you did because the amount should auto fill in if you are just swiping or entering a chip card, unless you hit split payment.
Check your transactions to see if there is a payment or error or nothing for this transaction.
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Yes, I hit split and then split it wrong, so I wanted to just make .37 cents cash and hit something else and it wiped it all away. So even though they both signed , it had the balance , they had left already, so I guess I just lost that money, which stinks.
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