GrnMtnCozyCust
12-19-2023
05:28 PM
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Issues with syncing size variants to facebook shop
I have a few of my items synced to facebook shop, however I am continuously getting an error that the items do not have a size attribute. All of my items have both color and size options included, there are individual variants for all sizes and colors available, and all variants have stock assigned to them. I am really stuck on why the size is not being pushed through to facebook (or it isn’t recognizing it as a size?) and have tried everything I can think of.
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1 REPLY 1
MayaP
12-20-2023
11:38 AM
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Hello @GrnMtnCozyCust, I am sorry you are having issues with Facebook shop, I understand this is frustrating. I would contact our support team, so we can investigate this further. You can reach them at
1-855-700-6000 squ.re/contactsqsupport. If you need anything else let us know.
MayaP
Square Community Moderator
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Square Community Moderator
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