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How do I change (and keep) the variation order?
I own a yarn shop and sell many Items with dozens of Variations. For example, I sell knitting needles in 103 different configurations:
I'm trying to figure out how to change the sort order for all the variations and make that sort order stick. I know how to manually reorder them, but they get reordered somehow, either when a variation is sold or when new variations are added. I can't figure how how the reordering is happening or what's triggering it. Any advice would be much appreciated!
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Square for Retail
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Hello @Trish_Yarn! I'm so so sorry for this late reply. The Square for Retail team will need to take a closer look at this for you - so I went ahead and started an email case for you. A Retail specialist will reach out as soon as they can to help investigate.
Seller Community Manager
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Any action on this? It's 16 months later, and I'm trying (unsuccessfully) to do the same thing.
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Hi there, @BrianBEgan 👋 Thanks for reaching out to us here on the Seller Community! As Helen mentioned above, this is something that our Retail team will need to help with directly. Feel free to reach out to them here and they can answer any specific questions you may have.
Cheers!
Community Moderator, Square
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Thank you, will do.