How can I sort checks alphabetically?

[Zach221]

There is an option to sort checks alphabetically, but only with assigned customers. How do we sort alphabetically without assigning customers, as we don't collect guest information and this adds an extra step anyway. Why isn't this already a standard function?

[Candlestore]

@Zach221 ;

You can not sort them Alphabetically if you do not assign customers to the checks.  When a customer pays, they do not always pay by Credit Card so then they check could not be sorted alphabetically.  Another thing is lately I have been seeing some Credit Cards are just showing Visa User as a Name instead of the persons name.  I also realized that when I get a New Credit card I am asked if I want my if shared between Partners and I select NO.  Then I tried my credit card once and I was now a Visa Card holder for example.  This might be why Square is not collecting, the customers name any more because of the Card Holder prefrences not to share thier information with Partners.  

Why do you not take peoples names when they order to add it to a ticket later?   

[Zach221]

We’re a volume neighborhood bar so we have a lot of regulars who we don’t take their card until they pay, and we don’t feel comfortable capturing their information from a card without consent. We manually name the tabs if the card doesn’t pull the information. The function should be able to sort these tabs alphabetically like every other system I’ve worked with prior whether there is a customer assigned or not. Also, having to assign a guest from the database is an added unneccessary step for us and just slows down service. Hope this is in the pipeline.