Beta: Manage your Kitchen Directly with Square KDS, Now Testing

[kellyj]

We know your restaurant is looking for the best way to effectively manage your kitchen orders, which is why we have created Square’s first KDS. We’re looking for restaurants to help us test this new product and be part of creating this with your business top-of-mind.

With Square KDS, you’ll be able to view orders from Square for Restaurants, Square Point of Sale, Square Online Store, BentoBox, GoParrot, WooCommerce, Craverm, Chowly, PoppinPay, Ecwid and several others directly on Ipad.

🛑 Stop right there! Before you jump in, let's talk about a few restrictions and limitations. 

Here’s what you need to know:

• Square KDS is only supported on iPads using iOS 13 and above
• We do not currently support Open Tickets/Checks for this Beta
• The KDS app will work alongside your current printer setup
• Not currently available on Square Register (we'll reach out when it's ready)
• We're currently recruiting for US based businesses, but will be opening in other locales soon. Mark your Country if you're interested in testing outside of the US.

So, are you ready and willing?  🎉 Great! Go ahead and reply to this thread and we’ll kick off this process shortly.

Please join Square's Beta Community by clicking this link. You'll be able to get support for this Square KDS, interact with the team, give feedback and report any bugs that you may encounter.

Get started by replying below and we’ll reach out shortly!

[BridgetPH]

It says this is available for Canada, but requires restaurant plus, which I believe is not available in Canada, am I missing something?!

[AnthonyD]

Hey @BridgetPH  - My apologies! Since Restaurants is in Beta in Canada, I need to enable your account. I went ahead and enabled it. 

To subscribe to the free trial, head over to your Dashboard> Click Restaurants on the bottom left> Subscribe to the free trail 

Let me know how it goes!

[BridgetPH]

Hey, 

Looks like I’ve managed to get all the restaurant set up, however, I can’t download Square for restaurant on my ipad as it is the Canadian App Store. Is there a workaround for this?  Thanks! We’re so excited to try this! 

[BridgetPH]

@AnthonyD @kellyj 

[AnthonyD]

@BridgetPH Sorry about that! Here is the link to download it: 

When you tap the link, it will have you download the TestFlight app. After that, open the TestFlight app and tap Install next to the Square for Restaurants app. 

Let me know if that works!

[Keithz]

I'm currently running another KDS with Square Point of Sale. I would be interested in trying this product.  Thanks!

[AnthonyD]

Thank you for replying @Keithz. We're excited to have you test this feature for us during the Beta period. 

To get started, I suggest taking a look at this post: https://www.sellercommunity.com/t5/Square-KDS/Welcome-to-Square-KDS/td-p/192489

Keep in mind, that you need an active Restaurants Plus subscription. 

If you have any questions, please let @kellyj or me know. 

[namastewatford]

Please advise when we can test in UK.. I have joined Beta community

[kellyj]

@namastewatford

Getting started on Square KDS is available now in the UK. You will need to use it in tandem with Restaurants Plus subscription.

To get started, I suggest taking a look at this post: https://www.sellercommunity.com/t5/Square-KDS/Welcome-to-Square-KDS/td-p/192489.

This has moved to an open Beta, and I've sent you an invitation to the group.

[bobalove]

Would love to test - located in the US (Nevada).

[AnthonyD]

Thank you for your interest @bobalove! 

To get started, I suggest taking a look at this post: https://www.sellercommunity.com/t5/Square-KDS/Welcome-to-Square-KDS/td-p/192489

Keep in mind, that you need an active Restaurants Plus subscription. 

If you have any questions or feedback, please let @kellyj or me know. 

[JPWilkinson]

Hi Kelly!

Please advise if this new app will be AODA compliant? Canadian and Provincial Laws are now requiring this...

https://www.aoda.ca/complying-with-aoda-wcag-2-0-distinguishable-content/

Otherwise, we too are using Fresh KDS and they are not sure on if they are able to provide a working AODA app and if they cannot - will probably have to pull out of the CDN Market due to non-compliance...

When open tickets are enabled - we'd love to get on board.

[AnthonyD]

Hey @JPWilkinson . 

Since we're not launched in Canada we don't have the certification but we will look into it. Thanks for bringing to our attention! 

Let me know if you have any other questions!

[Redchurch]

Would love to be on this once available in Canada. We are currently using Fresh KDS but a more integrated solution would be ideal. 

[kellyj]

Hi All! Square KDS is now in open Beta, you can join by joining the Beta Community (yes you have to join the beta community to be included > Featured Groups > Square KDS in order to join and try out the system.

While we're at it, we'd love to see your pictures of your set up as well.

[thalls37]

How do I join.?

[TaylorP]

I would love to try this out

[AnthonyD]

Hey @thalls37 @TaylorP! Since this is now an open beta, feel free to follow the steps @kellyj posted above. Once you follow them, feel free to let Kelly or I know if you have any questions or feedback! 

[roque]

just downloaded sure kds but have 140 days of tickets to delete before i see new orders... is there a way to mass delete old orders?

[JustinC]

@roque-

Eeek, that's a lot of tickets. Don't shoot the messenger, but bulk deletion is not a feature with Order Ticket Management. You'll need to delete them individually. 

[roque]

Took forever but we got it done. Might want to look into mass deletions.