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How to change my domain name?

I made a mistake in setting up my domain name.  I need to make a simple change to correct.  How do I do this?

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2 Best Answers
Square Community Moderator

Best Answer

Hi there, @imagecreate 👋 Thanks for reaching out to us here on the Seller Community!

 

You can edit settings regarding your domain directly from the Online Store tab in your Online Dashboard! Navigate by doing the following:

  • Login to the Online Dashboard
  • Select Online Store
  • From the Weebly Dashboard, select Website
  • > Site Preferences
  • Select Customize Site Address

Your settings for your domain or purchased domain should be accessible from this page. We would love to clarify more specifically for you if possible. What specifically are you looking to alter in regards to your domain? We are here to help! 

Joe
Community Moderator, Square
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Square Community Moderator

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Hey there, @frozenexposure -

 

Thank you for reaching out about needing a small edit to your domain. I am going to suggest reaching out to our CS Team directly, so they can assist you with getting this fixed & help you avoid the additional charge. 

We have limited capabilities within the Seller Community, so our CS Team would be able to jump in on this for you. 1-855-700-6000 squ.re/contactsqsupport

 

Thank you! 

 

Kassi
Community Moderator, Square
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36 REPLIES 36

there is no "online store" tab.

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Square Community Moderator

Hi there, @stevenleto!

You may have an updated version of the Dashboard where the navigation menu looks slightly different.

I've included a screenshot below of how you can navigate to your Square Online settings page: Ecommerce > Online

Laurie
Community Moderator, Australia, Square
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I have misspelled my domain name and would like to just change it. But in doing so it looks like I have to pay another 20 dollars. Cant I just change the domain name without having to pay all over again? 

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Square Community Moderator

Best Answer

Hey there, @frozenexposure -

 

Thank you for reaching out about needing a small edit to your domain. I am going to suggest reaching out to our CS Team directly, so they can assist you with getting this fixed & help you avoid the additional charge. 

We have limited capabilities within the Seller Community, so our CS Team would be able to jump in on this for you. 1-855-700-6000 squ.re/contactsqsupport

 

Thank you! 

 

Kassi
Community Moderator, Square
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I purchased a domain name today from another company but decided against it. I came to Square and purchased one here but I need to change it or should I say add a character. Is that possible or do I need to cancel it and redo now that the original one with the other company is vacant?

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Square Community Moderator

Hey @TabathaL,

 

I moved your post to an existing thread where another seller asked how to change/edit the domain name.

 

Check out @Joe_'s answer for full details. 

Ashley C
Community Moderator, Square
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I purchased my domain from Square...how do I add it to my website in Square?

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Square Community Moderator

Hey @holbyone32,

 

I moved your post to an existing thread that shows you where to find your domain settings.

 

You can also check out this Support Center article as well for full details.

 

In the future- don't hesitate to search on the Community or our Support Center for your quickest answer on general questions!

Ashley C
Community Moderator, Square
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I just purchased a domain and made a spelling error. Should have said "SYOTOS". I can't figure out how to change it. If you could help asap that'd be great. Thank you

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Square Community Moderator

Heya @AlexisRivera and welcome to the Community.

 

I moved your post to an existing thread that answers how to edit your domain name.

 

Keep in the mind the Seller Community is intended for seller to seller conversations so you may not get replies here ASAP as mentioned. It's best to search your question first to get your quickest answer as there's typically an existing thread for most inquiries!

Ashley C
Community Moderator, Square
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So what is the answer to her question 

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please tell me how I can change my cash app tag?

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Square Community Moderator

Hi @Gegefoxy1,

 

We don't assist with Cash App here. This is the Seller Community for Point of Sale only.

Ashley C
Community Moderator, Square
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Changed my URL from hippierecordstore.com to Nashville music liquidators.com. It's been a week and not neither url is working. 

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Square Community Moderator

Thanks for reaching out, @martytitus and Welcome to the Seller Community 😊

 

It looks like www.hippierecordstore.com is pointing to the Square Online servers, but you do not have either domain connected to a website.

 

I moved your post over to this thread so you can checkout Joe's best answer on how to change the site address. 

 

The second domain, nashvillemusicliquidators.com, appears to be missing DNS information. You will need to log into your third party domain manager and edit the DNS to point to your Square site using these instructions.

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thanks.. bought through square/ weebly but they charged my credit card 4 times and the domain is still up for sell. Customer Service Impossible To Contact. Worst Company I ever Dealt With.

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