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Does Square have the ability to require a 30 day notice on subscription cancellations?
My members sign an agreement that requires 30 days notice to cancel their subscription. But, Square lets them unsubscribe anytime they want. I checked Subscriptions and Plans and didn't see anything, is anyone aware of a setting that can help here?
Example:
Subscriber A's subscription is set to renew on March 20th. Subscriber A goes to Square and cancels their subscription on March 19th. I would like their subscription to renew on March 20th and cancel at the end of that next month rather than cancel immediately.
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Hey @PSGC, Square doesn't have the ability to require a 30-day cancellation notice on Square Subscriptions at this time.
Customers can manage their subscriptions, including pausing, resuming, or canceling a subscription, by clicking the Manage Subscription link included in all subscription notification emails.
Feel free to also share your suggestions in our Ideate Room here.