trying to deactivate account with square reader.

[Robyn2]

Want to deactivate square reader.  Have followed all the steps, but at the last step when I hit deactivate, says cannot and now the deactivate button is greyed out

[Seamus]

Hey @Robyn2,

Thanks for getting in touch and sorry to hear you're having trouble deactivating your account! It certainly sounds like something isn't working as intended here - while we're not able to look into or manually deactivate accounts via our Seller Community forum, please do call our support team on 1800 760 137 for further assistance. Lines are open Mon-Fri, 9am-5pm Melbourne time.