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I created an invoice for a customer and needed to credit a partial payment. When I went to record the payment I forgot to change the amount and accidentally credited the entire balance. Is there a way to either delete the invoice or reverse the credit? What do you suggest?
Let me know. Thanks!
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@Chico I’ve looked at similar threads on this forum. According to all of them, the only way to do what you want is to issue a REFUND for the incorrect payment, which will enable you to record the correct payment. Here are a few threads that indicate this, and I do not see any newer threads that say Square has changed this in any way, yet.
https://www.sellercommunity.com/t5/Questions-How-To/editing-an-invoice-payment/m-p/143062#M56502
Best wishes,
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Piper’s Ice Cream Bar, Covington KY USA
Website
Click here to see a list of third-party apps I use to add functionality to my Square account!
जो है सो है
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