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Recorded incorrect payment

I created an invoice for a customer and needed to credit a partial payment.  When I went to record the payment I forgot to change the amount and accidentally credited the entire balance.  Is there a way to either delete the invoice or reverse the credit?  What do you suggest?

 

Let me know.  Thanks!

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Square Champion

@Chico I’ve looked at similar threads on this forum.  According to all of them, the only way to do what you want is to issue a REFUND for the incorrect payment, which will enable you to record the correct payment.  Here are a few threads that indicate this, and I do not see any newer threads that say Square has changed this in any way, yet.

 

https://www.sellercommunity.com/t5/Questions-How-To/How-do-I-cancel-a-payment-marked-on-an-invoice/m...

 

https://www.sellercommunity.com/t5/Questions-How-To/editing-an-invoice-payment/m-p/143062#M56502

 

Best wishes,

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
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