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Number to call square

I am having major problems with a deposit......who can I call to speak with a live person??

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I can’t pair my Cards reader contract less with my cell phone. When I connect them, the orange lights keep on all the time. I need a close to call someone to help me. Thanks 

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HI, hopefully this information will help.  Please remember this is a holiday weekend so they may have limited staffing available.

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope this helps.
TERRI
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Square Community Moderator

Hi @Lauratran  - Thanks for reaching out to us here on the Square Seller Community👋

 

I went ahead and merged your post to an existing thread where other Square Sellers have discussed this topic as well. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future. 

 

As @Gold mentioned, our general phone support hours are between 6am-6pm Pacific Time Monday-Friday. If you call outside of these hours, you will be asked for a code to verify whether or not your account has access to 24/7 phone support.

 

You can also get in touch with our Messaging and Email Support Teams at any time here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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