x

Marketplace orders

I have been trying to find a workaround for this and I thought I had one. I have a Walmart store and the inventory is taken from my brick and mortar that I have a square register with. I set it up to enter Walmart as a group so that their commission is taken from my cost. I enter the customer's information and go to create an order on the register and I hit a snag. It is asking me to enter the customers shipping address. There is an option that says ship to a different address and I can enter it but this is double work. Why is square asking for another address when there is already one on the customer's profile?

553 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hey there @Keesh 

 

The reason the address is requested is that this is part of the standard flow for Order Creation and also because there might be times when a customer may have a business address on file and it may not be the same address where goods would be shipped or delivered to.

 

I hope this information is helpful!

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
498 Views
Message 2 of 2
Report