x

I want to remove the Log In tab from my website.

I'm trying to remove the Log In tab from my website. I've gone to Setting>Checkout>Advanced and unchecked the box that says something like, "Allow customers to create personal accounts," but the Log In tab is still there.

 

The website is https://www.sourceaudio.net/

 

In past threads it looks like somebody on the Square or Weebly staff had to go in and manually remove the Log In option.

 

Thanks for the help!

 

47,167 Views
Message 1 of 153
Report
1 Best Answer
Square Community Moderator

Best Answer

Hey @TheLuckyJackson and @Gold 👋 

 

This is a glitch that happens to some sites built with the original Weebly editor. There's two places to check for the setting:

 

  1. From the main dashboard, click Settings > Checkout > Customer Inputs, and toggle off or uncheck the Customer Accounts option. You do not need to republish the website for the live page to update. 
  2. From within the Site Editor, click Settings > Members, and make sure the option Show "Log in" in site menu is unchecked. You will need to republish for the live site to update. 

 

Your link was coming from the second option, and I have already removed it for you. Please make sure to publish the site again when you have the chance. 

 

 

Hope this helps clear up any confusion. Please let me know if you have any additional questions! 

View Best Answer >

47,035 Views
Message 4 of 153
Report
152 REPLIES 152
Square

Sorry for the troubles, @LauraGag I've removed the setting for you.

2,760 Views
Message 85 of 153
Report

i am also haveing the same problem.

www.texasscots.com

wwd

wendy 

3,420 Views
Message 86 of 153
Report
Square

You should be good to go now, @walkercreative!

3,408 Views
Message 87 of 153
Report

Hi there,

I am having the same problem too. No "Menu" settings and the # in my URL.

My site is www.naturology.care

Many thanks!

3,425 Views
Message 88 of 153
Report
Square

Hi @JosieCarin Do you have the Weebly app by any chance? It's available on Apple or Android. It will be much faster for you to edit this option on the app as opposed to the desktop. 

3,416 Views
Message 89 of 153
Report

Hi Bernadette, 
Thank you for your response. I've really tried to fix this myself using the app and the desktop editor.

I do not have the "Members" option on either menu.

I've included screen shots for your reference. I'm hoping to remove the "login" tab and the #/ after URL.

Thanks so much!

Josie

image

I've attached screen shots.imageimage

3,356 Views
Message 90 of 153
Report
Square

Thanks for the screenshots, @JosieCarin. I've removed it manually for you on our end, so you shouldn't see the login tab now.

3,367 Views
Message 91 of 153
Report

Thank you Adam - much appreciated!

3,367 Views
Message 92 of 153
Report

Looks like I need help with this as well.  The login tab just started showing on our site--- no idea why or what caused that to happen. Can you please remove it from healingmassagepittsburgh.com as well?  I do not have a members section either. 

3,335 Views
Message 93 of 153
Report
Square

Your account should be fixed now, @Empower365 Thanks! 

3,318 Views
Message 94 of 153
Report

Hello, I'm having the same issue as well, Login tab in Menu, but no members section in settings. Please remove. www.canaryrht.com
3,363 Views
Message 95 of 153
Report
Square

Thanks for posting about it, @vajiao. I've made a change on our end so that should no longer show on your website.

3,354 Views
Message 96 of 153
Report

Please do the same for

https://www.iwhocannotsing.com/

thank you!

3,314 Views
Message 97 of 153
Report
Square

Not a problem, @anphph. I've made a change on our end so that shouldn't be showing now.

3,298 Views
Message 98 of 153
Report

This seems to have just popped up on our site (3mdr.com) and from I can see there is no way to remove it.

What is the story please?

3,258 Views
Message 99 of 153
Report
Square

Thanks for posting about it, @3mdr. It should be gone from your site now.

3,303 Views
Message 100 of 153
Report

Hello, I was searching how ot remove the strange "Log in" tab that aqppeared on my website. Ca you help?

www.centralcoastsnakeservices.com

Thanks,

Emily

3,313 Views
Message 101 of 153
Report
Square

Did you still need help, @snakeymama? I don't see the login link on your site when I check it now.

3,305 Views
Message 102 of 153
Report

Hi,

I could use some help getting the login tab off of my webpage. I went to the settings to disable the SSL , and it says " it cannot be modified while customers accounts are enabled". what is my next step?

Thanks!

3,266 Views
Message 103 of 153
Report
Square

Hi @seelightart Sorry for the confusion. You cannot edit Customer Accounts if the SSL is disabled. Since your SSL is already enabled you would skip straight to the next step of clicking (from the main dashboard) Settings>Checkout>Advanced Settings. From here you can uncheck the customer accounts option and save the changes. I've already made the change for you so you should not see the login option on your live site anymore. Let me know if you have any questions. Thanks!

3,252 Views
Message 104 of 153
Report

Can you please remove the login tab from www.nueplanet.org 

Thank you

3,058 Views
Message 105 of 153
Report