Dalek
09-01-2021
05:25 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Why do refunds show up in batches that are not the date they were processed?
Why do my refunds show up in the wrong batch transfer. For instance a batch for yesterday's transactions might have refunds from today and yesterday. This is a real problem with reconciliation.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
2 REPLIES 2
Ekramkedir
09-01-2021
10:06 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
hello, i would suggest to check your close of a day. setting a custom close of day time to make sure that any payments accepted during your business day are grouped in a single transfer
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Dalek
09-01-2021
11:09 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Thanks but we've gone through that.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report