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Dalek
09-01-2021
05:25 AM
Why do refunds show up in batches that are not the date they were processed?
Why do my refunds show up in the wrong batch transfer. For instance a batch for yesterday's transactions might have refunds from today and yesterday. This is a real problem with reconciliation.
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2 REPLIES 2
hello, i would suggest to check your close of a day. setting a custom close of day time to make sure that any payments accepted during your business day are grouped in a single transfer
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Thanks but we've gone through that.
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