x
Unanswered Questions

Question 1:Why is the "Drawer Report" detailed one time (includes what starting cash was, bring in for expected cash in drawer) and another time (has the starti...

5 - Supporter
Posted 2 hours ago in Square Point of Sale
0 Replies

A customer had tape on their debit card and inserted the chip. Once they removed it, the tape got stuck inside. We have a square register. Is there any way to t...

OH6
5 - Supporter
Posted 2 hours ago in Troubleshooting
0 Replies

Hi, I am doing my taxes and trying to figure out what my revenue was for 2024. However when I open my reports, square only has recorded the second half of the y...

5 - Supporter
Posted 3 hours ago in Square Invoices
0 Replies

We recently updated our Square for Restaurants system with the beta program to run preauthorization bar tabs. However, when our POS reset it switched to light m...

5 - Supporter
Posted 8 hours ago in Square for Restaurants
0 Replies

Is there an easy way to update/add item counts that isn't through the inventory system? I have dug through the forums and have not found an answer to this. The ...

5 - Supporter
Posted 10 hours ago in Square for Restaurants
0 Replies

As I enter new items into my item library, i add unit cost. However when I go to history for COGS reports, all the items say missing unit cost ( which is untrue...

5 - Supporter
Posted 11 hours ago in Square for Retail
0 Replies

Ugh - we just ordered gift cards from Square not realizing it's yet another feature the virtual terminal connected to a tap/swipe terminal doesn't work with. We...

5 - Supporter
Posted 12-13-2024 in Troubleshooting
0 Replies

Anyone know how I can disable the commerce.js file that is being loaded on my site? It's causing a conflict with another javascript script. I haven't been able ...

6 - Contributor
Posted 12-12-2024 in Troubleshooting
0 Replies

After I public my weebly, I clicked the link on page, it takes me to my website but It appears that: I can't connect this website forERR_CONNECTION_CLOSED.How t...

JSN
5 - Supporter
Posted 12-06-2024 in Troubleshooting
0 Replies

I called on 12/2/24 to ensure I had provided all the information in order to verify my account and bank info. I was assured that everything I had provided was c...

5 - Supporter
Posted 12-06-2024 in Square Online
0 Replies

Need to add our EIN to our information, we are nonprofit, all volunteer. Account owner has tried repeatedly and the information does not remain. Suggestions? NO...

5 - Supporter
Posted 12-06-2024 in Troubleshooting
0 Replies

While the new feature of transfering stock seems helpful at first. I prefer having the old capabilities as well.I used to be able to quickly transfer stock from...

7 - Protege
Posted 12-05-2024 in Square Online
0 Replies

I noticed this week that there was an update which relates to the order fulfilment for online orders. May just be a UK update??We noticed that function to print...

Square Champion
Posted 12-05-2024 in Square Online
0 Replies

Most of our items are sold by weight. I have an order for 39 lbs of candy. The customer was charged 18.96 and the cost when I go to print the label is more than...

5 - Supporter
Posted 12-04-2024 in Square Online
0 Replies

Anyone else experiencing an issue with editing the DNS records on the weebly website? I am so frustrated right now. I have been communicating with support for o...

5 - Supporter
Posted 12-04-2024 in Square Online
0 Replies

Back in early 2023, I used to be able to control sorting of products shown on Square Online Website (the Weebly hosted site.) For example, I could set it up to ...

7 - Protege
Posted 12-02-2024 in Square Online
0 Replies

Is there anyway to see the resources/rooms booked on the calendar for appointments, or in a printed calendar/schedule for the day or week? I can't see any way t...

6 - Contributor
Posted 12-01-2024 in Square Appointments
0 Replies

I am trying to understand how to set up my shipping on my website. I'm trying to set it up so it's shipping is calculated based on order weight. I have the weig...

7 - Protege
Posted 12-01-2024 in Square Online
0 Replies

I've been struggling with this for a few months since Square moved all item edits to the dashboard (not online anymore). Often, when I try to bulk edit using th...

6 - Contributor
Posted 12-01-2024 in Square for Retail
0 Replies

I typed my social wron on the checkout how can I fix it.

5 - Supporter
Posted 11-30-2024 in Square Online
0 Replies