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Unanswered Questions

I am suddenly getting a lot of abandon carts. I've had none in the past 3 months until this week, when I've had 9.Is there a way to check if something is wrong ...

6 - Contributor
Posted 12m ago in Troubleshooting
0 Replies

Those that enter weight based items for your online store… how can you do this with the variations. We sell meat and each item is a different weight. However it...

5 - Supporter
Posted 20m ago in Square Online
0 Replies

I have been unable to add items to my website. I keep getting error messages when trying to add an item, add an item image, or add a digital file. This just sta...

5 - Supporter
Posted 5 hours ago in Troubleshooting
0 Replies

Set up online event ticket sales. Everything looked good and I tested through to cart before payment. Now getting feedback that on payment, customers getting er...

5 - Supporter
Posted 5 hours ago in Square Online
0 Replies

My site is for a car club. We have a number of contacts which I have listed individually with their email. Is it possible to set up a dropdown list of names and...

5 - Supporter
Posted 6 hours ago in Customer Directory
0 Replies

The Ai Assistant has the capability to respond to questions and send a booking link option in app. It pops up like sending the payment link. Why is this not an ...

5 - Supporter
Posted 6 hours ago in Square Appointments
0 Replies

In October of 2024 I hired who I thought was a friend and former co worker of mine. I had known her for years. I was never given the impression she was a fraud ...

5 - Supporter
Posted 12 hours ago in Square Staff and Payroll
0 Replies

I note that GMC data is not showing Price & Availability on almost all products.I have raised this issue with both Square Online & Google Merchant Support.Squar...

6 - Contributor
Posted yesterday in Square Online
0 Replies

Essential task section of the setup won’t let me skip steps 3 and 5.i dont want to create items or services I dont need inventory features I can’t take payments...

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

I have a totally online website, I would like to use the marketing tools of sending my customers a discount code to use when they book an appointment through my...

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

I'm trying to figure out how to edit the "How to Get It" text for the Pickup option that shows in the Shopping Cart. I see that the banner is "message-container...

5 - Supporter
Posted yesterday in Square Online
0 Replies

Hi! My store is set up and you can only buy one item per purchase - definitely not what we want. All parameters are correct (add to cart is checked vs buy now)....

5 - Supporter
Posted yesterday in Square Online
0 Replies

I'm looking to create automations after I have closed a clients appointment. For example, I would like to send an email to follow up with client the next day an...

5 - Supporter
Posted yesterday in Square Appointments
0 Replies

I created my free weebly account for Square Sales Shop. It shows my items unavailable for sales or to purchase. I checked all my settings and see nothing wrong....

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

I would like to be able to keep an iPad at the salon to book for all stylists, while also being able to continue booking for ourselves from our phones . Can I s...

5 - Supporter
Posted yesterday in Square Appointments
0 Replies

My initial problem started with not receiving email notifications of orders. Weebly's fix was to disable Stripe and then enable again. Funny thing - Stripe won'...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

I am looking for best practices on tracking food waste through my Square for Retail + system. Does anyone have a process that is easy to log and subsequently pu...

7 - Protege
Posted yesterday in Square Point of Sale
0 Replies

Hi fellow Square for Restaurant users.I have 2-seater tables in my floor that can be joined together to make it a 4-seater table, quite common in a lot of the r...

5 - Supporter
Posted yesterday in Square for Restaurants
0 Replies

I'm doing a full inventory count and I accidentally entered too many for a couple of items. How do I go back and change that number?

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

I can looking to add some personalization to our emails and would like to know how we can insert replacement tokens that correspond to the customer fields.IE. G...

7 - Protege
Posted yesterday in Square Marketing
0 Replies