A_Hiram
7 hours ago
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Event tickets error on payment screen
Set up online event ticket sales. Everything looked good and I tested through to cart before payment. Now getting feedback that on payment, customers getting error " Your cart contains a digital item which is not available in your area." I have "event" type sales set to United States and left digital items as well as all other items left to default "worldwide" in Non-Physical Fulfillment.
All items are set as event. Do have variations for pricing (adult vs child) and stock to limit sales.
I don't see a setup problem nor where on payment checkout would think I have digital items. Thus reaching out.
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