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Unanswered Questions

Hi Bake - You posted this question about 4-weeks ago so I'm not sure if you've gotten this resolved. Have you confirmed your account notifications setting from ...

6 - Contributor
Posted 11-13-2018 in Troubleshooting
0 Replies

When choosing whether a customer wants their receipt sent by text message or email, my keyboard covers the area that the information needs to go into. Has anyon...

5 - Supporter
Posted 10-15-2018 in Troubleshooting
0 Replies

I've added and created items to my inventory with no problems. However, when I tried to creat a new item today, the stock button is grayed out. Help please

5 - Supporter
Posted 10-14-2018 in Troubleshooting
0 Replies

I have been using square payments no problem but now that I have Square Appointments the app will spontainiously close when I try to access the calendar after a...

7 - Protege
Posted 10-03-2018 in Troubleshooting
0 Replies

Our past president is the person listed as a contact on our square to receive updates when a purchase is made. She is not the contact person on the account, but...

5 - Supporter
Posted 10-01-2018 in Troubleshooting
0 Replies

Thispostwas created from an existing thread: Square Invoice Update - Custom Notes I use custom notes in my invoices and when I go to print my invoice, I can ba...

5 - Supporter
Posted 08-10-2018 in Troubleshooting
0 Replies

Hi, I have added/created a new employee account, but when she logs in to her app on her phone with her employee account she can see the item "The Witch's Neckla...

5 - Supporter
Posted 08-10-2018 in Troubleshooting
0 Replies

I changed login through button in email sent to me. It doesn't work when I try login through app button on my phone

5 - Supporter
Posted 07-14-2018 in Troubleshooting
0 Replies

Just set-up square register with ipad, stand, register, and Epson printer. Everything seems to be set-up correctly. Tested multiple receipts, etc. When I run a ...

5 - Supporter
Posted 06-28-2018 in Troubleshooting
0 Replies

Hi all - I posted an update in General Topicsregarding a new integration we made to generate Google reviews from Square transactions. Since Square now has a n...

7 - Protege
Posted 05-21-2018 in Square for Restaurants
0 Replies

I'm curious, has anyone that has had say 6 or more square capital loans been offered, and received, a capital loan recently? It seems I'm reading where many tha...

11 - Evangelist
Posted 04-24-2018 in Square Loans
0 Replies

*Update - Left it plugged in for an hour, then all of a sudden it works now. Has anyone had any problems with pairing the contactless reader with an iPhone 8 ...

5 - Supporter
Posted 04-08-2018 in Troubleshooting
0 Replies

We are migrating to Square for Retail and have discovered a few issues; 1- We can no longer swipe our Gift Cards. They swipe fine in the POS app, but not in the...

7 - Protege
Posted 04-06-2018 in Square for Retail
0 Replies

I have created a transacion (on a mobile device) add items and customer and paid by money. When I go to the API and list the transactions I see all the informat...

5 - Supporter
Posted 04-05-2018 in Troubleshooting
0 Replies

Hi SF Bay Area Sellers, I wanted to share this event that might be of interest to you. Batch's Founder & CEO,Lindsay Meyer, will be talking onbuilding a retail ...

Alumni
Posted 03-01-2018 in Square for Retail
0 Replies

We have 2 locations, and I can't figure our how to see stock for just one location, it is always combine. How do I go about splitting inventory?

5 - Supporter
Posted 01-13-2018 in Troubleshooting
0 Replies

Anyone else seeing a difference in printing invoices tonight. It is now printing two pages because the square advertisement is printing on top about free proces...

5 - Supporter
Posted 01-13-2018 in Troubleshooting
0 Replies

My contactless & chip reader will no longer pair with a device

5 - Supporter
Posted 01-09-2018 in Troubleshooting
0 Replies

I have a relatively new contactless chip reader. I'e used it successully a couple times. Now it won't connect. It keeps failing. It' fully charged, ive rebooted...

5 - Supporter
Posted 01-06-2018 in Troubleshooting
0 Replies

I have canceled a recurring invoice series and for some reason, it is still sending an old client invoices even though we aren't working together anymore. I hav...

5 - Supporter
Posted 01-04-2018 in Troubleshooting
0 Replies