My contactless reader keeps failing to connect and...

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I have a relatively new contactless chip reader. I'e used it successully a couple times. Now it won't connect. It keeps failing. It' fully charged, ive rebooted it by holding the button it for 20 seconds, I have Bluetooth turned on. I' at a loss. Can anyone help with a suggestion?

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My contactless reader keeps failing to connect and its fully charged