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Unanswered Questions

Hi, we have observed past couple of days that the POS devices are not showing up the Customers name. It just shows UNKNOWN. Attached is the screenshot. Any help...

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

There's a bug within a project we have where the categories do not display properly on the website even after deleting them, pages, etc. We have all the categor...

6 - Contributor
Posted yesterday in Square for Restaurants
0 Replies

Every time I try to set the MX records in Weebly it doesn't save. I am just trying to point email to Google Workspace email account. Domain is through Weebly/Sq...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

Hi, We are looking to offer free standard rate shipping for 24hrs on our entire site however we can not seem to do this using coupons. So we have standard and...

Square Champion
Posted yesterday in Square Online
0 Replies

Sale not showing for customer who is showing approved

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

Hello - I had a customer pay an invoice via cashapp; however, it does not show on my end as having been paid. Within her cashapp she has a message that says, "W...

5 - Supporter
Posted yesterday in Square Invoices
0 Replies

Hi guys.I just want to ask that if I am using test account not in production and I want to get the code for access token as per the requirements of the Oauth. H...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

I have over $1200 on my balance that is not transferring. This has been going on for several weeks. It says my account is under review, but there is no status f...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

How can I integrate Square into my website to publicly manage and generate invoices for my clients, allowing them to view, pay, and track their invoices seamles...

5 - Supporter
Posted yesterday in Square Invoices
0 Replies

In Square Online, my store carries cell phone cases. Each case design is a single product, and every phone model is listed as a variation. Previously (before th...

5 - Supporter
Posted Wednesday in Square Marketing
0 Replies

When i click the link to appointments it takes me to choose between different square packages, when I try selecting the free option it is disabled, any ideas ho...

5 - Supporter
Posted Wednesday in Square Appointments
0 Replies

Are the servers down? My customer is not being able to my a payment through the payment link.

5 - Supporter
Posted Wednesday in Square Online
0 Replies

Hello,I have purchased the kiosk hardware and cannot get logged in to start setup, I cannot generate a device code to use. I have downloaded the Square Kiosk Ap...

5 - Supporter
Posted Wednesday in Square for Restaurants
0 Replies

I’m a small retailer using Astro Loyalty, which involves applying discounts and comped offers on my transactions. These discounts and offers are reimbursed by m...

6 - Contributor
Posted Wednesday in Square Point of Sale
0 Replies

I work for a Hospital in the state of Washington. CMS is requiring us to perform a file redirect on our website. Weebly only allows page redirects. Can you plea...

5 - Supporter
Posted Wednesday in Troubleshooting
0 Replies

I'm trying to create a direct payment/checkout link for one of my products that I don't want on my main website that's for pickup only (or no fulfillment option...

5 - Supporter
Posted Wednesday in Troubleshooting
0 Replies

I live near the border of 2 states and our tax rates vary depending on what state we did our work in. It would be a huge time saver if I could have a column tha...

6 - Contributor
Posted Wednesday in Square Invoices
0 Replies

Home page, main banner image is no longer responsive. It used to resize correctly from desktop to mobile and my preview shows it correctly, but when I hit save ...

8 - Enthusiast
Posted Wednesday in Square Online
0 Replies

When someone checks out an item I'd like it to either default to a particular pickup location or I'd like to limit the store pickup options to the location that...

5 - Supporter
Posted Wednesday in Square Online
0 Replies

I have an online store for apparel. I am looking to have multiple pickup locations for the online store based on item category. For example, one category is all...

5 - Supporter
Posted Wednesday in Square Online
0 Replies