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Unanswered Questions

Hi, My name is Nami i am owner of new restaurant in Michigan, i don’t have home address right now, how can i do to verify my personal identicifation can i use ...

5 - Supporter
Posted 12-04-2017 in Troubleshooting
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Online signup form will not accpet my FEIN

5 - Supporter
Posted 12-04-2017 in Troubleshooting
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My client is showing two pending payments from the invoice I sent her but I'm still showing an unpaid invoice. I don't see a declined notification in the invoic...

5 - Supporter
Posted 12-04-2017 in Troubleshooting
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I live in AZ and we do not observe daylight savings time. Every time daylight savings starts or ends it wreaks havoc with my schedule. Client's reminders are te...

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Posted 12-02-2017 in Troubleshooting
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The new merge of appointments and point of sale is a huge cluster. If I’m on a phone call using the headphone jack I get a blasting noise in my ear and can’t bo...

5 - Supporter
Posted 12-01-2017 in Troubleshooting
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I am trying to set up a Facebook campaign. During the process, I get to the part where it says to edit the Facebook link ( to put mine in) I can't get it to edi...

5 - Supporter
Posted 12-01-2017 in Troubleshooting
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Customer paid her invoice and got a text confirmation from her credit card company. Her payment is not showing up on my end in Square! Help!

5 - Supporter
Posted 11-29-2017 in Troubleshooting
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Hi. I’m trying to create an invoice. I keep getting the message that Square needs updated in the App Store. I updated. Didn’t fix it. I deleted and re-installed...

5 - Supporter
Posted 11-25-2017 in Troubleshooting
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I am unable to pair my chip reader with a new phone. It connects just fine to my other devices and is fully charged. I have an iPhone 8 Plus. We’ve tried reboot...

5 - Supporter
Posted 11-25-2017 in Troubleshooting
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Hi, I have been trying to connect my square space account to square so that I can accept credit cards on my account, but it keeps saying that the password is wr...

5 - Supporter
Posted 11-25-2017 in Troubleshooting
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I have on online store and have items that I just have one of. How can I make the item unavailable once an order is placed for it? Right now, it is allowing peo...

5 - Supporter
Posted 11-25-2017 in Troubleshooting
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We increased our prices on our website. How do I imported the price increase in Square?

5 - Supporter
Posted 11-22-2017 in Troubleshooting
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SCENARIO: A party of sevencome into my small bar after dinner out. Four are regulars. Two are occasional visitors. One is new. I approach the table and ask: "To...

5 - Supporter
Posted 11-21-2017 in Troubleshooting
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I signed up to square and created an account instead of signing in to an existing account and now I have money that is sitting there and not going to the right ...

5 - Supporter
Posted 11-20-2017 in Troubleshooting
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I am trying to install Square into Open Cart using the built in FTP installer. The configuration for my FTP is correct. When I upload the Zip file to the store,...

5 - Supporter
Posted 11-16-2017 in Troubleshooting
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We are a retail store using the POS app. During every transaction it automatically prints 2 order tickets and I don’t need them. I just need one customer receip...

5 - Supporter
Posted 11-16-2017 in Troubleshooting
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Hello! I've set up an Online store linked to the square account. In October, one customer successfully placed an order online. When it happened, the transactio...

6 - Contributor
Posted 11-02-2017 in Troubleshooting
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My account asked to update and when I update with my card it tells me network error is been doing this for couple of days

5 - Supporter
Posted 10-31-2017 in Troubleshooting
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I am trying to create a purchase order using Square for Retail and am running into a couple ofproblems. #1: I select the vendor I want to write the purchase or...

7 - Protege
Posted 09-29-2017 in Square for Retail
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Can't close out shipping order when done.

5 - Supporter
Posted 09-17-2017 in Troubleshooting
0 Replies