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Unanswered Questions

How can I book an appointment with specific employees? I enabled and chosen specific person but it doesn’t appear on my calendar. What am I missing?

5 - Supporter
Posted an hour ago in Square Appointments
0 Replies

All,We are setting up Square Online for first time. Our Square is Square for Retail, but we do some food. Historically we have taken orders over the phone or in...

5 - Supporter
Posted 3 hours ago in Square Online
0 Replies

I am suddenly getting a lot of abandon carts. I've had none in the past 3 months until this week, when I've had 9.Is there a way to check if something is wrong ...

6 - Contributor
Posted 3 hours ago in Troubleshooting
0 Replies

Those that enter weight based items for your online store… how can you do this with the variations. We sell meat and each item is a different weight. However it...

5 - Supporter
Posted 3 hours ago in Square Online
0 Replies

I have been unable to add items to my website. I keep getting error messages when trying to add an item, add an item image, or add a digital file. This just sta...

5 - Supporter
Posted 7 hours ago in Troubleshooting
0 Replies

Set up online event ticket sales. Everything looked good and I tested through to cart before payment. Now getting feedback that on payment, customers getting er...

5 - Supporter
Posted 8 hours ago in Square Online
0 Replies

My site is for a car club. We have a number of contacts which I have listed individually with their email. Is it possible to set up a dropdown list of names and...

5 - Supporter
Posted 9 hours ago in Customer Directory
0 Replies

The Ai Assistant has the capability to respond to questions and send a booking link option in app. It pops up like sending the payment link. Why is this not an ...

5 - Supporter
Posted 9 hours ago in Square Appointments
0 Replies

In October of 2024 I hired who I thought was a friend and former co worker of mine. I had known her for years. I was never given the impression she was a fraud ...

5 - Supporter
Posted 15 hours ago in Square Staff and Payroll
0 Replies

I note that GMC data is not showing Price & Availability on almost all products.I have raised this issue with both Square Online & Google Merchant Support.Squar...

6 - Contributor
Posted yesterday in Square Online
0 Replies

Essential task section of the setup won’t let me skip steps 3 and 5.i dont want to create items or services I dont need inventory features I can’t take payments...

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

I have a totally online website, I would like to use the marketing tools of sending my customers a discount code to use when they book an appointment through my...

5 - Supporter
Posted yesterday in Square Point of Sale
0 Replies

I'm trying to figure out how to edit the "How to Get It" text for the Pickup option that shows in the Shopping Cart. I see that the banner is "message-container...

5 - Supporter
Posted yesterday in Square Online
0 Replies

Hi! My store is set up and you can only buy one item per purchase - definitely not what we want. All parameters are correct (add to cart is checked vs buy now)....

5 - Supporter
Posted yesterday in Square Online
0 Replies

I'm looking to create automations after I have closed a clients appointment. For example, I would like to send an email to follow up with client the next day an...

5 - Supporter
Posted yesterday in Square Appointments
0 Replies

I created my free weebly account for Square Sales Shop. It shows my items unavailable for sales or to purchase. I checked all my settings and see nothing wrong....

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

I would like to be able to keep an iPad at the salon to book for all stylists, while also being able to continue booking for ourselves from our phones . Can I s...

5 - Supporter
Posted yesterday in Square Appointments
0 Replies

My initial problem started with not receiving email notifications of orders. Weebly's fix was to disable Stripe and then enable again. Funny thing - Stripe won'...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

I am looking for best practices on tracking food waste through my Square for Retail + system. Does anyone have a process that is easy to log and subsequently pu...

7 - Protege
Posted yesterday in Square Point of Sale
0 Replies

Hi fellow Square for Restaurant users.I have 2-seater tables in my floor that can be joined together to make it a 4-seater table, quite common in a lot of the r...

5 - Supporter
Posted yesterday in Square for Restaurants
0 Replies