refund

[weeblyartsystem]

If i purchased the business subscription for 1 year and decided to permanently delete the website after a month of using, will i be able to refund the payment?

[melissalara01]

Hello! I just payed a Business website, but I realized I'm not gonna use it and I want to cancel it. How can I get a refund? it's kind of urgent, 'cause it's a lot of money. 

How can I contact you or how can you make sur I get my money back?

I really need an answer!

 Thanks!

[Queso]

Hello melissalara01! We've refunded the plan here now. I've also removed the email address from your post for security.

[jameslai601]

sorry  i canceled my account a few weeks ago

but you company still charged my creid card twice

how do i get my refound

[Adam7]

Sorry about that, @jameslai601. Canceling an account doesn't automatically refund any charges. I've refunded both of those to you and you should see them in a couple business days.

[amelilee]

Hi could receive a refund for my Weebly Pro and business website. I purchased 2 days ago. But I no longer want to use it anymore and it was expensive. Can I get a refund please for the both?

[Ecare]

i paid 2 years proplan until february 2019 after i believed so many positive reviews about weebly but now i know i made BIG MISTAKE!!!.  TERRIBLE BLOGGING, VERY OUTDATED... I CAN'T GET MY MONEY BACK! ALL I WANT PARTIAL, EVEN 1 YEAR REFUND IS OK TOO, BUT THEY DON'T WANT TO REFUND ANYTHING AND I AM STUCK UNTIL FEBRUARY 2019!!! I DON'T KNOW WHAT TO DO? I MAY COMPLAIN BBB... I NEED HELP!!! DON'T MAKE MY MISTAKE!

[Queso]

Hello Ecare!

As our refund policy extends to thirty days after the purcase, and your site was significantly outside this period, we weren't able to refund it for you here. Our apologies for the inconvenience.

[Unhappyenduser]

I total agree with the above, DONT MAKE THE MISTAKE AS I DID TO .....

[longcameraprodu]

can you refund my account please?

[Adam7]

Looks like our support team was able to take care of that for you today, @longcameraprodu. Thanks for posting!

[ambernguyen92]

Hi, I

I have extended my account from 1month membership to 1-year membership in 06/22/2017, and that was my mistake because I just need to use the service one more month after that. It's been 3 months and I just checked my bank account and notice that I have done the mistake, so I wanna ask if I could get my refund for the rest of 1-year membership, which I'm not going to use.

Pls lets me know is there any way to solve that problem.Thank you so much

[Adam7]

Unfortunately, the charge is too old for us to be able to refund it, @ambernguyen92.  Sorry! You can cancel the service on the Services tab of your account, though, that way it doesn't renew again next year.

[Edgargomez]

Hello there,

I need a refund for a renew i did not intend on paying.

thank you.

[Bernadette3]

Hi

I replied to your request on the other thread you posted on.

[#16]

Hey can I get a refund for my 1 year plan I want to cancel that

[Bernadette3]

Hi there. What domain name is this for? I don't see any yearly plans in your account. Thanks!

[Rafael1]

Hello,

I like to get the 30-days refund for my 1 year package. The support is not responding since Friday and the time window is pretty tough now.

Thank you

[RachelN]

Hi @Adam! I just cancelled an account under woodworkweddings@gmail.com before the 30 day period was up, but can't find a customer support e-mail to ask about a refund for the 1-year charge (which happened April 28th I believe). Can you help with this by chance? 

[Adam7]

No problem, @RachelN. I've refunded the charge back to you, and you should see that in your account in 2 to 3 business days.

[Victoria11]

Hi Adam , i just cancel my new subscription as i found a cheaper option, how do i get a refund?

[Adam7]

I can do that for you... and all done! You should see that back in your account in a couple business days.