Weebly Re-sorting Product Images

[#1]

Whenever I edit the inventory of a product and save, Weebly automatically re-sorts the images.  Even after manually reordering the images, they again are rearranged by Weebly upon saving.  The only workaround is to delete ALL images and locate and re-upload all images for each product I need to edit.  This is insanely frustrating and occurs both on Firefox and Chrome. 

Anyone else having issues?  I opened a ticket, but I don't have high hopes of receiving a reply since my ticket from December 1st remains unanswered two months later.  Yet I was charged my renewal fee on time.

[NportCreative]

Having the same issue

[Bernadette3]

I'm sorry to hear you are both running into this issue. I believe the email team is experiencing a very high amount of requests at this time. Have you tried reaching out to the chat or phone team about this? 

[#4]

Unfortunately, it's been several days, and the support team has not responded to my email, and I could not get through via phone.  Weebly still has not responded to my 12/1/2020 ticket either. 

[Bernadette3]

I'm really sorry to hear. I recommend trying chat or phone again. The reps are available Mon-Fri 6am-6pm MST and Sat/Sun 8am-5pm MST.