Sale notifications not working yet again

[PocoBee]

Once again, Weebly is failing to send push notifications when an online sale is placed. This is the third time this has happened in the past year. My store relies on notifications to fufill online orders in a timely manner, and it is so frustrating that Weebly cannot get this right. These "bugs" usually last 1+ months at a time. I would be understanding of a hiccup lasting a couple days, but a 30+ day issue without any communication or updates from Weebly is unacceptable.

(I know some will tell me to check my notification settings, make sure everything is updated, etc., and yes - everything is set up correctly. We've been around the block with this issue one too many times, so we know it's a bug on Weebly's end, not ours)

Anyone else eperiencing this? And, is there any idea of when this will be addressed and fixed?

[lbirch]

YES YES YES - this happens to me time and time again.  No noise notification on my iphone.  And no email.  The only reason I may know is the notification from Paypal or STripe.  Can't solve it.

[Bernadette3]

I remember the last time this happened, and we had quite a few people reaching out about it. I believe it was fixed in May, but some users needed to uninstall/reinstall the app to make sure they were on the most up-to-date version. 

Can you try uninstalling the app from your device? Then reinstall, and make sure to accept any notification popups that you see? 

[carlosvillez]

This has been a long standing issue for my site with Weebly.  I have not recieved any notifications of sales in over 2 years!!!  I do all my business online and only recieve notifications from either Square or PayPal when a sale comes through.  I hate this about this site!!!!  I may have to change once its time to renew.  So frustrated!!!