Refund request

[seehow624]

Hi Weebly team,

I would like to cancel the service and obtain refund. I registered your service with business plan yesterday. But my team found out that your service isn't what we want. 

In addition, I would like to ask that if I cancel the domain, can I recreate the domain with other server? 

[Adam7 · Accepted solution]

It looks like our support team was able to handle the refund for you, @seehow624. Since the domain was just registered we were able to cancel the registration. You should be able to register it somewhere else shortly.

[seehow624]

Hi @Adam, thanks for your help!

[seehow624]

 Hi @Adam,

Can help to cancel G suite too? Because the bill still link to Weebly.

[Queso]

Hello seehow624!

Where releasing the billing is concerned, you'll want to get in touch with support directly. Sorry for the inconvenience!

[sab2]

I would also like to get refund for all the services I payed for to Weebly. This includes the payments for my domaine which was 90$, Weebly bussiness site which was 360$ and Weebly Performance site 193,13$. I purchased all of these Weebly services last week so I'm in the 30 days.

[Adam7]

It's not a problem to cancel and refund these for you, @sab. One note though before I do this - it's past the point at which we can actually reverse the domain name registration, so if you were intending to register it somewhere else you won't be able to until the registration expires in 5 years. If you don't want it at all, I'll cancel and refund it as well.

[sab2]

I just want to cancel everything and get refunded for all my paid services mentionned in my previous message. When will the money be retransfered to my credit card?

Thanks!

[Adam7]

Ok, @sab. I've refunded all charges and removed all the services. You should see that back in your account in 2 - 3 business days.

[Bryce-T]

I just recently purchased the starter package. I would like to get a refund becuase I will be sticking with the free package. Thank You

[Adam7]

Since you purchased via our mobile app, I can't actually directly refund the charge for you @Bryce-T. You should be able to get this directly from Apple, though:

https://www.imore.com/how-to-get-refund-itunes-app-store

[Edzon]

Hi Weebly team,

I would like to cancel the service and obtain refund. I registered your service with connect plan. But I found that I have to purchase a domain separatelly and the cost plus domain purchase decreased my expectations for a simple site.

Thanks.

[Adam7]

Not a problem, @Edzon. I've cancelled and refunded your upgrade for you.