x

refund request

Hi,

I would like to request a refund for my website and domain. Please let me know how to go about doing this.

Thanks

2,310 Views
Message 1 of 13
Report
1 Best Answer
Square

Best Answer

Hi again @mredies!

I've refunded and removed both of your services for you. Let me know if you have any questions!

View Best Answer >

2,294 Views
Message 13 of 13
Report
12 REPLIES 12
Square

Best Answer

Hi again @mredies!

I've refunded and removed both of your services for you. Let me know if you have any questions!

2,295 Views
Message 13 of 13
Report

Hi:

How can I request a refund? It's only been 3 days. Not as user-friendly as I thought. The theme I chose won't reset or let me change it to another theme, really frustrating. Searched everywhere were to request the refund, no luck. Help!

2,235 Views
Message 13 of 13
Report

Hi!  I subscriped yesterday.  How do I go about requesting a refund?  It's not as simple and I thought it would be.  

Can you help me with this refund request?

Many thanks,

Meredith

1,763 Views
Message 13 of 13
Report
Square Community Moderator

Hi there @MHC1

I was able to process that refund for you! You should see those funds back in 2-3 business days!

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,721 Views
Message 13 of 13
Report

Hi Adam, apologise if this is the wrong place but i cant find a way to contact anyone for a refund

1,147 Views
Message 13 of 13
Report
Square

Hi @vck 

It looks like the domain connected to your website is pointing to a different hosting server. Do you need help pointing it to the Weebly site, or will you be using the other service instead? 

1,143 Views
Message 13 of 13
Report

I will be using the other server as it is more simple to use.

refund of my upgrade will be appreciated.

Thank u

1,115 Views
Message 13 of 13
Report
Square

Totally understand. I've refunded the plan for you, and you should see that return to your account within 3-5 business days. 

1,089 Views
Message 13 of 13
Report

How do I cancel my account and get a refund? I've sent three emails and failed to get any response. My 30 days to cancel is running out.
Order Date: 12 Nov 2019
Order Number: 955108737703463859
Account ID: 94140175
Account Name: Anthony Minnion
Paid by PayPal. Last 4 numbers: 1021

950 Views
Message 13 of 13
Report

Dear Weebly Team

I forgot to cancel my subscription because I hardly looked at the secondary email address. Since I couldn't need the site for the last year and won't need it in the future, please refund me. Also, I noticed that someone from the USA accessed my account today, but I live in Switzerland.

Thank you very much for your quick reply.

877 Views
Message 13 of 13
Report
Square

Hi @RonnyFab

Can you please confirm the service you are wanting to cancel? 

873 Views
Message 13 of 13
Report

Hello,

I would like to cancel my current monthly subscription for a refund, please. 

Thank you.

886 Views
Message 14 of 13
Report