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refund request

Hi,

I would like to request a refund for my website and domain. Please let me know how to go about doing this.

Thanks

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1 Best Answer
Square

Best Answer

Hi again @mredies!

I've refunded and removed both of your services for you. Let me know if you have any questions!

View Best Answer >

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12 REPLIES 12
Square

Best Answer

Hi again @mredies!

I've refunded and removed both of your services for you. Let me know if you have any questions!

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Hi:

How can I request a refund? It's only been 3 days. Not as user-friendly as I thought. The theme I chose won't reset or let me change it to another theme, really frustrating. Searched everywhere were to request the refund, no luck. Help!

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Hi!  I subscriped yesterday.  How do I go about requesting a refund?  It's not as simple and I thought it would be.  

Can you help me with this refund request?

Many thanks,

Meredith

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Square Community Moderator

Hi there @MHC1

I was able to process that refund for you! You should see those funds back in 2-3 business days!

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Hi Adam, apologise if this is the wrong place but i cant find a way to contact anyone for a refund

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Square

Hi @vck 

It looks like the domain connected to your website is pointing to a different hosting server. Do you need help pointing it to the Weebly site, or will you be using the other service instead? 

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I will be using the other server as it is more simple to use.

refund of my upgrade will be appreciated.

Thank u

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Square

Totally understand. I've refunded the plan for you, and you should see that return to your account within 3-5 business days. 

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How do I cancel my account and get a refund? I've sent three emails and failed to get any response. My 30 days to cancel is running out.
Order Date: 12 Nov 2019
Order Number: 955108737703463859
Account ID: 94140175
Account Name: Anthony Minnion
Paid by PayPal. Last 4 numbers: 1021

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Dear Weebly Team

I forgot to cancel my subscription because I hardly looked at the secondary email address. Since I couldn't need the site for the last year and won't need it in the future, please refund me. Also, I noticed that someone from the USA accessed my account today, but I live in Switzerland.

Thank you very much for your quick reply.

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Square

Hi @RonnyFab

Can you please confirm the service you are wanting to cancel? 

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Message 13 of 13
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Hello,

I would like to cancel my current monthly subscription for a refund, please. 

Thank you.

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