close my old site and open my newly deigned weebly site...?

[DivaDebs1]

It's the same url and i have sent the dns changes to namesco... 

Thanks all 

[Bernadette3]

Hi @DivaDebs1 Do you still need help with this? 

[DivaDebs1]

Thanks Bernadette, but I had no choice but to upgrade to a paid site... Very disapppointed that I was not sent an email or any notification that there was no longer an option for a free site, as we are a not for profit charity

[Bernadette3]

I'm sorry to hear, @DivaDebs1 Did you bring this up with the rep? The agents should be able to advocate for a non-profit discount for you. You should try reaching out to support again and see if they can do anything retroactively do anything for you. They might have to process a refund and then recharge you, but it's worth a shot.  

[DivaDebs1]

thank you!  How do I get in touch with the right person/  I don't have a rep?

[Adam7]

Not a problem - visit our Support Site and click on the Contact Us button at the bottom:

https://www.weebly.com/app/help/