退費問題 - How to refund my Weebly plan ?

[vuu4011]

我的帳戶到9/5自動續約，並且是續約專業版的部分，但我已經不需要網站了，請問如何停止訂閱和退費? 謝謝

The title of this thread has been edited from the original: 退費問題

[Lou8 · Accepted solution]

Hi @vuu4011, thanks for posting.

We're not able to provide assistance in Chinese, but I'd be happy to help in English 🙂.

If you have a monthly plan, we unfortunately cannot refund the latest month. You can however cancel your plan from your Weebly homepage:

1. Click on your business name on the top right
2. Then click on Account and Settings 
3. Go to My Services
4. Below Subscription, click on Cancel

If you have a yearly plan, our team can cancel and refund it for you within 30 Days of the renewal date. To do so, you'll have to contact our Support Team directly by email here. 

I hope this helps !