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How do I Pay my Domain renewal & Why didnt I get an invoice this year.

I am so upset, I never received an invoice to pay my domain renewal and am super stressed out bc I am in the middle of moving and tried today but couldnt figure out where to pay it and contacted customer service and was told that they cant fi d it either. That is unacceptable after 15 years of using g this domain for my healing business and building a following. What can I do there isiterallt no where to pay how is that possible and what do I do???

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