x

refund request

I created the 13 Child website as a community project.  I hoped this would translate into a business opportunity and this has not eventuated. The sum of $

477.18 was removed from my bank account without my authorisation or knowledge. Contacting Weebly is a beauracratic nightmare. This leads me to beleive that an inability to contact your organisation means that the customer goes over the 30 days and is then ineligible for a refund. I do not wish to continue my association with weebly. Please refund me.

Jill Martin

726 Views
Message 1 of 4
Report
3 REPLIES 3
Square

Thanks for posting, @Jilly64. I've refunded the charge back to you and removed the service for you. You should see that back in your account in a few business days.

719 Views
Message 5 of 4
Report

Si, I tought you was only community manager... but you can do refunds.

Why you cant help with my case?

There is no violation of TOS on my website, if there was any, why dont you disable last month, or last year? is same content, same model of website.

And policy team, nightmare, they dont respond any of my emails.

Can u share with me how the hell I can complain on us goverment or square HQ?

WAITING FOR REPLY

No regards

693 Views
Message 5 of 4
Report
Square

While normal refunds aren't a problem, when it's an issue that our Policy team handles we need to let them handle any possible refunds for the account. 

686 Views
Message 5 of 4
Report