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Gift Card Item incorrectly re-appearing in menu even though I keep deleting it
Hi,
I have a gift card for my online store and I choose where I display the link on my front page (under a particular menu).
HOWEVER - every 1-2 days or so, the Weebly system AUTOMATICALLY RE-ADDS 'Gift Card' as a top level standard page under my front page navigation menu. I keep deleting it from this location in the navigation but the system automatically keeps re-adding it. What on earth?!
This causes a massive issue. It's not only bizarre but when Weebly automatically re-adds 'Gift Card' as a menu item, it pushes all my other top level front-page menu items further down, and forces some of them into a new category called 'MORE' - because they now no longer fit on the front page.
Every day or so this happens and the system re-adds 'Gift Card' as a page where it shouldn't be. I've probably deleted it from the navigation about 15 times, and it wrecks my whoel menu layout.
Can you please fix this???
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It seems to happen randomly. Even if I was clicking 'publish', it's still doing something I didn;t ask it to do. Can you please escalate this to support??
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Hi there. You can submit a ticket to support from the bottom of our Help Center. Phone and chat support is available Mon-Fri 6am-6pm PST and Sat-Sun 8am-5pm PST. Email reps generally respond to support tickets within 24-48 hours depending on queue volume.
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Can you please also submit a ticket to support, @davidb2020?
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