- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hi, I have customers trying to login to view their previous orders and saved information. When they press the LOGIN tab it says;
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Have you contacted our customer support team about this yet, @3PilarsCafe? If you haven't yet, I recommend going to our support site and contacting them. If you can find out what browsers your customers are using that would help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Adam.
I just noticed the same issue. There are no windows for the client to type email or password. Needs to be checked out.
Thanks Wolfgang
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I wonder if the code in Settings > SEO > Header Code is causing an issue, @wooffi. One of the chunks of code you have in there includes a <div> tag, and that will cause some of the other code to render incorrectly. The rest of it seems fine, so try moving the code chunk that includes that to the footer instead.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Adam,
So, I checked again. The customer login at checkout is now working, see attached.
However the Login button in the header is still just blank, no fill in fields, seeattached.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Ok, glad to hear part of your issues are resolved. Hopefully our engineers fix the membership login screen for you, too.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report