recurring invoice not found

[doloresoutpost]

hi folks, we have a recurring invoice that does not show up in the recurring section but is promptly sent each month to a customer. anyone experiencing this issue and how did you solve it?

[Arie]

Hi @doloresoutpost,

Is it possible that you've set up a subscription for this customer? You can find your active subscriptions here. 

Please let us know how you go!

PS. Welcome to the Seller Community 😊