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invoices and email notification to customers

I have a customer who received an email receipt from square and she hadn't made a purchase. Her sister made a purchase in another state.  So she is concerned with square saving information and her email tied to the wrong card. It would be nice to speak with someone directly from square,if anyone has a phone number to contact, please share.

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If she clicks the link at the top or bottom of the receipt that she received she can unlink her email address from the card being used.

 

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Alumni

@TB11, you can read some more info on how Square automatic receipts work. In order to fix the situation, @RHatch is right - she can unlink her card from the receipt by clicking on the "Not Your Receipt?" link at the bottom or on "Manage preferences" to set receipt preferences associated with that card. 

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