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Why does it show the shopping cart is empty?

I'm trying to set up my store through weebly and am running a test to see if checkout works. When I add items to cart and then click go to checkout it says that the cart is empty. Can you tell me why it doesn't show items in cart when I go to checkout?

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Square Community Moderator

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Thanks for sending this link across, @musicianpix - I was able to proceed to the checkout with the item in the cart, screenshot attached. Which browser are you using? 

 

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Just a couple of things come to mind to check.

1. Do you have the items you are testing set to visible?

2. Do you have a default shipping set?

 Here is a support page that has a few things you may want to check, hopefully one of them will get you going.

Checkout Troubleshooting 

 

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Items are set to visible and default shipping is set. Still not working.

I can add items to the cart with no problem. It's when I hit the checkout button...it will say the cart is empty.

Any suggestions on what the problem could be based on that? I appreciate your help!

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Is your site live yet, @musicianpix? Feel free to include a link, so we can test this out as well. It might also be a good idea to clear the cache on your browser, if you haven't already. 

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Yes, my site is live. Below is a link to the "shop" page on my website. Can you see if you have the same problem as I am with the cart? Add an item to the cart and then go to checkout and see if it says the cart is empty. Any help is greatly appreciated!

http://www.musicianpix.com/store/p7/Custom_Archival_Print.html 

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Square Community Moderator

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Thanks for sending this link across, @musicianpix - I was able to proceed to the checkout with the item in the cart, screenshot attached. Which browser are you using? 

 

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Thanks for you help on this. I am betting it is my browser. I can't update it any further because my computer is so old. I need to just get a new computer. Thanks again!

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