Why can I no longer input credit card information on my mobile device?

[ScottinMA]

[The title of this thread has been edited from the original: mobile phone and manual credit card input]

Today I discovered that I could no longer input (manually) credit card information into square on my mobile device. The link is now greyed out with a message that I cannot perform this on my mobile device. This is ridiculous! It creates a whole new problem undermining the ability to use my phone for  Manual square transactions.

[TheRealChipA · Accepted solution]

Hey @ScottinMA  which Mobile Square App are you using? I just created test transaction and was able to key in card info manually. Which means this is less likely to be  an intentional change and more likely to be a bug/ghost on your device. 

One definite thing to try before panicking is the nuclear option —  sign out of your Square mobile app, delete and reinstall it, sign back in and see if that clears up the issue. The fact that I can do this indicates it odd device related, unless you can’t process ANY cards, mobile or otherwise. 

[ScottinMA]

I quit out of Square and relaunched app that solved it!   Thanks!