Test email going to old email address

[johnnypaulsart]

I changed the email address for my account. When I try to send a test email from the "Email & text alerts" page, it sends it to the old address. I've looked where else that old email address might be and I can't find it. Any ideas as to what to do or where else I need to update? Thank you 

[JEG_PFA]

We are having the same issue, some answers would be nice!

[Candlestore]

@johnnypaulsart , @JEG_PFA ;

I would log in to your square dashboard via a computer and look at changing the email address on the "Accounts & Settings" page.  Since this information is based on the account holder and not the address you changed in the "Email & Text Alerts" page.

I could be wrong but I am not sure which email your trying to have forwarded to the new email address.  They may need to match ?

[johnnypaulsart]

Thanks for the reply. That is where I changed the email. So not sure why it's still going to the old one.