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At checkout, customers received message "shipping metod no longer available. Only shipping method is (and should be) free shipping.
Any suggestions for a fix?
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I had something similar happen to me a few months ago. I searched all my settings and found that somehow (not me) my shipping setting had changed on the Square/Weebly website. Very frustrating.
Go into your Shipping settings on your online dashboard and also check your Checkout settings. I found out that all my shipping settings had mysterious disappeared and my checkout settings was toggled to 'not accepting online orders'. Very weird to say the least. Good luck.
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I started getting the same error issue recently even though I have been selling successfully for the last year with not changed any settings. I verified my Checkout still shows Accepting Online Orders?
Welcome to the Community, @Loadrunner562 -
Thank you for double checking those settings in your Online Store.
Since the other options didn't restore your ability to accept those Online Orders, I am going to recommend contacting our CS Team directly. This could be an account specific issue, so they can reach out to our engineers to dig deeper.
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In talking with customer service, a glitch happened in the shipping section and this has now been escalated up to a bug. To fix:
- go to your Online Dashboard > Settings > Shipping
-Under Destination Regions & Rates click on blue button to Add a rate under United States
- Title new rate as Free Shipping and choose All orders
-Save
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Thank you for sharing that fix, @SByersPhoto! Much appreciated.
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