Is anyone else having problems swiping cards that do not have a chip to read?

[donbrunersales]

dbs

[Tom]

Hey @donbrunersales, thanks for flagging and sorry to hear about the swiping issue.

Are you having trouble with the magstripe-only reader or the chip card reader? Depending on the hardware you're using, please give the following troubleshooting tips a try:

• Square Magstripe Reader Troubleshooting
   
• Square Chip Card Reader Troubleshooting

If, after that, you're still having trouble — please let our Support team know. We'll get it sorted out as soon as possible.