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I use Zendesk and want to add the chat widget to my website. I have tried entering the widget's HTML code using Weebly’s/Square’s edit website page, add a HTML code section (not sure if that's the right name), but it didn't work.
Q: Has anyone had success adding a widget’s HTML code to their website? Specific, Zendesk’s chat widget?
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Hello @BMoreUser
While we cannot troubleshoot 3rd party code, something I can add is that most likely the code relies on more than HTML to work properly. Can you share the snippet of code that you are trying to implement?
I would like to take a quick look to see if we could be missing something.
Community Moderator, Square
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I figured it out. I entered the code by going to the "Tracking Tool," which is located at:
- Home Page
- Online
- Online (vs. Online Sales Channel)
- Settings
- Tracking Tools
- + Add New Code
I now have the Zendesk Website Widget on my entire site.
😁
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