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Installing Zendesk Chat Widget

I use Zendesk and want to add the chat widget to my website. I have tried entering the widget's HTML code using Weebly’s/Square’s edit website page, add a HTML code section (not sure if that's the right name), but it didn't work. 

 

Q: Has anyone had success adding a widget’s HTML code to their website? Specific, Zendesk’s chat widget?

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Square Community Moderator

Hello @BMoreUser 

 

While we cannot troubleshoot 3rd party code, something I can add is that most likely the code relies on more than HTML to work properly.  Can you share the snippet of code that you are trying to implement?

 

I would like to take a quick look to see if we could be missing something. 

JJ
Community Moderator, Square
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I figured it out. I entered the code by going to the "Tracking Tool," which is located at:

 

  1. Home Page
  2. Online
  3. Online (vs. Online Sales Channel)
  4. Settings
  5. Tracking Tools
  6. + Add New Code

I now have the Zendesk Website Widget on my entire site.

😁

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